At Fam Organics, your satisfaction is our priority. If for any reason you are not completely satisfied with your purchase, we are here to help. Please review our return and refund policy below:

Returns

Eligibility for Returns

• Items must be unused, unopened, and in their original condition and packaging.
• Returns must be initiated within 7 days of receiving the product.

Non-Returnable Items

• Products that are opened or used.
• Items purchased under clearance or promotional sales.
• Customized or perishable goods.

Return Process

1. Contact our customer support team at [insert contact email/phone number] to initiate a return.
2. Provide your order details and reason for the return.
3. Once your return is approved, we will share the return address and instructions.
4. Ship the product back to us. Please ensure that the product is securely packaged to prevent damage during transit.

Shipping Costs for Returns

• The customer is responsible for return shipping charges unless the return is due to a defective or incorrect item sent by us.

Refunds

Refund Process

• Once we receive the returned product, it will be inspected.
• Upon approval, the refund will be processed within 7-10 business days to your original payment method.

Refund Exceptions

• Shipping fees (if applicable) are non-refundable unless the return is due to our error.
• Damaged or incomplete returns may not be eligible for a refund.

Delayed or Missing Refunds

• If you haven’t received your refund within the stated timeframe, first check with your bank or payment provider.
• If the issue persists, contact us at care@famorganics.in or 9266453390 for assistance.

Exchange Policy

We do not currently offer direct exchanges. If you wish to replace an item, please initiate a return and place a new order.

Contact Us

For questions or assistance with your return or refund, please reach out to us at:

• Email: care@famorganics.in
• Phone: 9266453390

We are committed to providing you with a smooth and hassle-free experience!